See the Difference
Stop Paying 10% for Property Management. There’s a Smarter Way.
Rental Support Desk gives landlords expert support without the markups, control loss, or fine print. Compare your options below — and see why more landlords are switching.
| Service Features | Rental Support Desk | Property Management | Software Tools (Buildium, DoorLoop) |
|---|---|---|---|
| Who Makes Decisions | You do — we support and inform | Property manager makes them for you | You make them, but you're doing the work too |
| Monthly Cost | Flat fee – $99, $149, or $199/month | 8–12% of rent + leasing & renewal fees | $70–$150/month + per-unit or add-ons |
| Profit Retention | You keep nearly 100% of rent | You lose 10–20% of rent to fees | You keep the rent but lose time |
| Maintenance Coordination | We take tenant calls and coordinate based on your preferences | They handle it, often using their own vendors | You coordinate everything |
| Transparency | Everything we do is documented and shared | Often delayed or unclear reporting | Fully visible — but you're on your own |
| Time Commitment | Low – you stay in control, we handle the admin | Low – but no control | High – you're doing everything |
| Contract | Month-to-month. Cancel anytime. | Annual contracts + cancellation penalties | Month-to-month |
| Best Fit For | Landlords who want to keep control, avoid surprise fees, and get real support without paying 10%+ of rent | Landlords who want to be 100% hands-off and are okay giving up control | Landlords who enjoy managing details themselves |
Why We're Different Than Property Management
- You stay in control: Nothing happens without your approval. We support your decisions — we don’t make them for you.
- Flat fees, not rent cuts: We charge per landlord, not a percentage of rent. You keep what you earn.
- No surprise fees: No markups, renewal charges, or back-end commissions.
- Your team, not your boss: We work behind you, not above you.
- Fully documented support: Every task is logged, tracked, and visible to you at all times.
- Built for real landlords: Our system is made for people who care about their investments — not just tenants.
Real Support. Real Savings. Real Control.
Here’s what it actually looks like to get Rental Support Desk on your side — and how much time and money it saves you.
Case Study: 5 Properties Under Management
| Category | Property Manager | Rental Support Desk |
|---|---|---|
| Monthly Rent (5 units) | $7,500 | $7,500 |
| PM Fee (10%) | $750 | — |
| Leasing / Renewal Fees | ~$658/month (annualized) | $0 |
| Maintenance Markup | ~$50/month | $0 |
| Total Monthly Cost | $1,458 | $199 |
| Control | PM decides for you | You approve decisions |
| Vendor Choice | PM’s network (with markup) | Yours — or neutral coordination |
| Contract | 12-month, fees to cancel | Month-to-month |
| Total Annual Savings | — | Over $15,000 per year |
Real Life Examples from Actual Clients
- Lease Renewals Offloaded: A 5-unit landlord handed off all lease renewals — we drafted, sent, tracked responses, and followed up. They stayed in control without doing any paperwork.
- Maintenance Coordination Simplified: A client reported a leak on a Saturday. We notified the landlord, coordinated with their plumber, and kept the tenant updated — no late-night calls or back-and-forth.
- Tenant Follow-Up: A landlord had a late-paying tenant. We tracked the due date, sent reminders, and flagged non-payment — no more awkward texts or forgetful checks.
- Monthly Reporting: One client uses our monthly recap to update their spouse and bookkeeper — no more logging into portals or creating reports manually.